Inspire Change — Drive Performance — Unlock Potential

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Solid Air is an independent provider of service management consultancy, training and coaching.

When it comes to service management we believe any investment should support the practical adoption of best practice, enabling you to improve performance and bring about successful change.

We care about the business context and your specific requirements, always adopting a collaborative approach to ensure the delivery of tangible results and sustainable service improvement outcomes.

As a trusted partner our philosophy is to focus on accelerating your internal capability development activities and enabling key staff to own and drive the required improvements moving forward.

We provide a range of services developed specifically for service management teams and organisations including:

  • Consultancy support for digital service improvement and capability development
  • Accredited ITIL® 4 Foundation training and certification onsite at your premises
  • Virtual classroom for live online ITIL® 4 Foundation training and certification
  • Integrated framework for creation, delivery and improvement of digital services.
  • Independent maturity assessment and target operating model development
  • Customised service management workshops and practical implementation support
  • Integrated training, coaching and mentoring programmes to support key players

Inspire Change — Drive Performance — Unlock Potential

Email info@solidair.co.uk or call 07730 985615

for more information about our services or to discuss your specific requirements.

Services

Solid Air provides a comprehensive range of service management consultancy, training and coaching services including:

  • Accredited ITIL® 4 Foundation training and certification
  • Live online virtual classroom or onsite training delivery
  • Consultancy support for digital service improvement
  • Customised service management workshops and events
  • Best practice training, coaching and knowledge transfer
  • Service management capability maturity assessment
  • Business engagement and leadership alignment
  • Target operating model development and deployment
  • Alignment of operations and organisation with strategy
  • Kaizen (rapid continuous improvement) workshops
  • Consultancy support for transformation programme
  • Stakeholder management and communication
  • Internal service management capability development
  • Experiential learning events and training workshops
  • Off-site team building and communication events

We always take time to understand your organisation and adopt a collaborative approach, working directly with you and your team to drive stakeholder value through effective service management.

About

Solid Air was founded by Nigel Mear to provide training and consultancy services you can trust to inspire positive change, drive improved performance and unlock organisational potential.

Having worked in service management for over 30 years Nigel knows how to help organisations bring about the change required to deliver sustainable improvement, enhance culture and optimise performance.

Since launch in 2004 we have worked with many organisations to successfully develop their internal service management capabilities and establish a culture of continual improvement.

We have extensive practical experience at all levels within the industry and combine this with professionally accredited service management expertise to offer a unique blend of services.

As a specialist service provider we are motivated by making a real difference for our customers and intend to remain independent and focused on delivering a few services extremely well.

We pride ourselves on delivering what we promise and if we don't think we can help you, and the specific challenges you face, we would always tell you so.